Frequently Asked Questions-Certaspace - CertaSpace reliable unlimited shared, VPS & Cloud Server hosting in Nigeria

Premium support is available 24x7x365 to attend to your support needs. These may not answer all your questions, for further clarifications please contact us or open a support ticket.

Why is my Virtual Machine unreachable?

Your Virtual Machine maybe switched off, see image here. You can turn your VM back on from menu Management>>Boot, see image here.

What are the CertaSpace Nameservers?

The CertaSpace Nameservers are ns1.certa.space and ns2.certa.space.

I already have a domain name registered, can I still host with Certaspace?

Yes, you have to log into your Domain Registrar's client account and update your nameservers to ns1.certa.space and ns2.certa.space

How can I access my Cpanel?

You can access your Cpanel by visiting your-domain-name.tld/cpanel where tld is either .com, .com.ng, .net, .edu.ng, .co, .org etc.

How can I access my webmail?

You can access your webmail by visiting your-domain-name.tld/webmail where tld is either .com, .com.ng, .net, .edu.ng, .co, .org etc.

Can I configure my webmail on my Android device mail client?

Yes, view this how-to.

Can I transfer my domain name to CertaSpace?

Yes, view this how-to.

What Applications/CMS/Blogs can I use on CertaSpace?

CertaSpace Cpanel contains both Softaculous and Installatron, so you have access to hundres of Applications/CMS/Blogs. see some Softaculous apps here. And see some Installatron apps here.